Privacy Policy

Data We Collect

We collect information that helps us operate Keyline Design Academy and provide educational services:

• Account data: name, email address, authentication identifiers.
• Profile and preferences: course interests, learning goals, communication settings.
• Transactional data: enrollments, payment confirmations, invoices, refunds.
• Usage and device data: pages viewed, session duration, approximate location, device type, browser, referring URL, and events such as clicks and errors.
• Support interactions: messages you send to our support channels and their metadata.

We do not intentionally collect sensitive categories of data. If such information is submitted, it will be deleted where feasible.

How We Use Data

We use your data to:

• Provide and maintain our services, accounts, and content access.
• Personalize lessons, recommend modules, and remember your preferences.
• Monitor performance, debug issues, and improve curriculum quality.
• Communicate service updates, security notices, and feedback requests.
• Process payments, detect fraud, and comply with legal obligations.

When required, we rely on your consent, our legitimate interests in delivering and securing the service, or contractual necessity to process data.

Cookies

We use essential cookies for core functionality (security, session continuity). With your consent, we also use analytics cookies to measure engagement and marketing cookies to understand the effectiveness of outreach.

• Essential: required for login, load balancing, and fraud prevention.
• Analytics: aggregated metrics about feature usage and content performance.
• Marketing: helps measure campaign reach and user acquisition.

You can manage preferences via the button below or through your browser settings.

Your Rights

Subject to local law, you may request:

• Access to the personal data we hold about you.
• Correction of inaccurate or incomplete data.
• Deletion of your data, where applicable.
• Restriction or objection to certain processing activities.
• Portability of your data in a machine-readable format.
• Withdrawal of consent at any time for optional cookies and communications.

To exercise rights, contact us using the details in the Contact section. We may verify your identity to protect your account.

Security

We apply administrative, technical, and organizational measures to protect personal data, including encryption in transit, access controls, and regular review of service dependencies. No method of transmission or storage is completely secure; we continuously improve safeguards to address emerging risks.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, to meet legal obligations, resolve disputes, and enforce agreements. If you close your account, we will delete or anonymize personal data unless retention is legally required.

International Transfers

If data is transferred across borders, we implement appropriate safeguards such as contractual clauses and minimized, purpose-limited processing to maintain an equivalent level of protection.

Changes to this Policy

We may update this Privacy Policy to reflect service changes or legal requirements. Material updates will be announced through the service or by email where appropriate. The “Last updated” date shows when this policy was most recently revised.

Contact

Email: [email protected]

Phone: +1 929 555 0168

If you have concerns about our handling of data, please contact us first. You may also have the right to lodge a complaint with a supervisory authority.